Forrest W. Breyfogle III
Integrated Enterprise Excellence: Going Beyond Lean Six Sigma and the Balanced Scorecard. Read the amazon.com reviews for additional information
More than 100 articles available for downloading
Papers:
ASQ published papers on 30,000-foot-level metric reporting:
Quality Digest Published Articles:
(09-23-09) Predictive Performance Measurements: Going Beyond Red-Yellow-Green Scorecards http://www.qualitydigest.com/inside/quality-insider-column/predictive-performance-measurements.html
Whitepapers:
"Lean Six Sigma Black Belt and Green Belt Training Objectives" (http://www.smartersolutions.com/pdfs/online_database/article127.htm)
Other Articles: